Investigate the Impact of Work from Home on Employee Performance: A Study of the Moderating Role of Perceived Organisation Support

Abstract

This study investigates the impact of Work from Home (WFH) arrangements on Employee Performance (EP), focusing on the critical moderating role of Perceived Organizational Support (POS). The aim is to provide insights into how organizational support influences employee productivity in remote working environments. A correlational research design was employed using a sample of 300 employees who work from home either full-time or part-time. Data were gathered through online surveys and analysed using regression analysis to test the hypotheses. Demographic factors such as age, gender, and tenure were controlled to ensure reliability and validity.

The findings revealed a significant positive relationship between Work from Home and Employee Performance when Perceived Organizational Support was high. Employees who experienced strong organizational support while working remotely demonstrated higher motivation, engagement, and productivity levels. Conversely, employees with low perceived support reported increased isolation and significantly reduced performance outcomes. The study highlights the importance for organizations to strengthen perceived support systems through effective communication, recognition, and accessible resources. Managers should foster a supportive remote environment to sustain high performance levels and employee well-being. This research contributes to the growing body of knowledge on remote work dynamics by empirically establishing the moderating role of Perceived Organizational Support. It offers practical implications for human resource policies and management practices, providing a framework for organizations aiming to optimize employee performance in contemporary hybrid and fully remote settings.

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